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Field Application Scientist Manager – San Francisco Bay Area

Join our fast-growing team to enable the future of single cell biology! Namocell is a leading provider of high-performance single cell sorting and isolation platforms. Our proprietary microfluidic-based single cell platforms simplify and empower a wide range of life science research and clinical applications, including single cell genomics, cell line development and engineering, CRISPR, antibody discovery, rare cell isolation, single cell mass spec and synthetic biology.

You will be the primary scientific and technical interface for Namocell’s KOLs and customers. Responsibilities will include assay development, conducting system usage trainings for customers, providing experimental design, data analysis, and customer support. You will be a key driver to rapid adoption, customer success and scientific content with Namocell’s technology and products. The position is based in the San Francisco Bay Area. Candidates who wish to work from other locations will not be considered.

Job Description

We are hiring for a Field Application Scientist Manager to lead and manage our Field Application Scientists (FAS) team in driving customer and commercial success and supporting the development of products and services for our Namocell single cell instruments and reagents business.

Responsibilities

  • Work with the FAS team to provide scientific and technical support to customers, key opinion leaders (KOLs) and distributors.
  • Provide voice of the customers to internal teams and support product and applications development.
  • Support the sales and marketing teams with strategy and commercial success.
  • Communicate with the sales organization to ensure all business needs are met.
  • Implement customer training processes and documentations.
  • Work on technical documentation (e.g., papers/posters) related to product capabilities and workflows.
  • Support market assessments for new products.
  • Assisting with hiring, training, and deployment of new FAS personnel.
  • Assisting with product and application marketing efforts.

Experience/Education

  • PhD in Biology, Biomedical Engineering, Genetics or related life sciences discipline.
  • At least 5 years of mammalian cell culture experience; cell sorting experience a plus.
  • At least 2 years of industry work experience with a life science instrument/reagent company as a Field Application Scientist with extensive customer interaction experience. Prior experience as a bench scientist with a biotech/biopharma company is a strong plus.
  • Ability to engage with KOLs and influencers.
  • Strong cell biology technical skills.
  • Aptitude for understanding, communicating, and training scientific concepts, applications and methods.
  • Excellent communication and interpersonal skills.
  • Customer focused and strong networking skills.
  • Well-organized, ability to lead and drive team success.

Namocell is an equal opportunity employer. We provide a fast-growing environment, competitive compensation, and lots of career advancement opportunities. Please submit resume to: Recruiting@namocell.com.